Shipping policy

At Whimsy, we strive to get your orders to you as quickly as possible. We cannot commit any time fixed for delivery. The delivery of our products will take at least 7-8 business days. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

Orders will be booked for at least third business day delivery. While placing the order the customer shall provide the following details.

  • Name of the recipient
  • Flat number/House number, Name of the building
  • Name of the road/street/marg
  • City, state and Pin code
  • Proper/familiar landmark
  • Contact number landline/mobile
  • Email address

Shipping Rates and Delivery Times:

  • We offer standard and expedited shipping options, with rates and delivery times varying based on your location and the items in your order.
  • Shipping rates will be calculated at checkout based on your order total and shipping destination.
  • Standard shipping typically takes 7-8 business days for delivery, while expedited shipping options may take 1-3 business days for delivery.
  • We do not ship to P.O. boxes.

Processing Time:

  • Orders placed before 12 pm IST will be processed the same day, orders placed after 12 pm IST will be processed the following business day.
  • We do not process orders on weekends or holidays.

Tracking Your Order:

  • Once your order has shipped, you will receive an email with a tracking number and a link to track the status of your package.

National /International Shipping:

  • Currently, we ship our products only within India across multiple cities. If the location mentioned is not serviceable, we will inform you by mail.

 Whimsy will attempt to deliver one time. If the said delivery is not successful, customer shall be charged for redelivery in the following cases: 

  • Incorrect or insufficient address mentioned by the customer
  • Non- availability of recipient at the mentioned address and/or premises
  • Refusal to accept products
  • Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
  • Incorrect contact details disabling the delivery personnel to reach the customer
  • Force majeure event or civil disturbances event
  • Tracking numbers, if available, will be automatically emailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by Whimsy are not insured against loss or damage. You need to check the parcel / packet while accepting the same.

Depending on the product availability, few orders might take more than 10-12 days to ship. Customers will be contacted by e-mail OR mobile if there is any such problem related to processing the order or shipping the product in time.

For the orders intended to be received before a specific event or a festival, where specific delivery time-frame is important, customers are advised to place the order at least 15 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.

Whimsy reserves the right to modify, limit or cancel orders at any time including but not limited to orders that are incorrectly priced or which Whimsy believes are harmful to the company or any of its suppliers or vendors.

If you have any questions about our Shipping Policy or the status of your order, please contact us at +919650159111 or mail us at:- care@whimsyindia.com.
Address:- G-9, Aggarwal City Mall, Road No - 44, Plot no - 4, Facility Plots, Pitampura, New Delhi - 110034